Shipping Policy

Overview

Products that are in-stock will be typically shipped within 5-7 business days, if not sooner.  We endeavour to provide customer service that meets our minimum promise but with the aim to exceed this expectation. Variations can occur during production and/or processing time, so we cannot guarantee shipping times.  

  • Once your order has been handed over to the shipping carrier, we are no longer in control. The carrier does not provide us with additional information regarding the shipping process. However, you will receive a tracking number for your own reference. 

We are unable to accommodate cancellations or exchanges, as well as any changes to the name, shipping, or billing information after an order has been placed.  We can not split or combine, nor contact shipping vendor to make changes to the shipping address after the order has been processed at the checkout.

International Customers:

Although we would like you to receive your product(s) sooner than later. We can not guarantee the shipping time, since this is an international shipment. Please allow additional time to receive your order, possibly between 3-4 weeks depending where you are in the world. Again we aim to supersede these parameters, but please be patient.

Any additional fees that are incurred through the customs law  of the buyer's country's, will be at the expense of the buyer. We do not take responsibility for any additional customs fees. Please check with your country's shipping laws before purchasing.